NEW DELHI: Technology majors do it globally, and, for a while now, Indian tech players have also been hiring the best architects in the business to make their offices Gen-Y friendly. But now, a bank wants to turn the idea of a ‘traditional bank’ on its head. Yes Bank is designing its upcoming facility in Chennai to encourage more collaboration among its growing millennial workforce.
With the average age of employees at 30-31 years, Yes Bank claims to have one of the youngest workforce in the sector today. With that in mind, it wants to renew its focus on operations and service delivery, starting with the new facility in Chennai, where it expects millennials to form a significant portion of its employee base.
The facility, which will house 9,000 employees, will be spread over 4 lakh sqft initially, to be expanded to 9 lakh sqft in the next phase, and will feature bright colours and a collaborative environment. The idea behind it: benchmarking against the top Silicon Valley technology companies.
“Headquarters of global Silicon Valley technology leaders and financial and non-financial companies have started to do this now,” Deodutta Kurane, senior president human capital management at Yes Bank, told ET. “We are following the trend and want to make our employee experience delightful.
The overall look and feel inside the working areas will have bright colours and will be energetic to promote an active and participative working environment.”
To begin with, the entrance will look and feel more like a hotel lobby and less like a traditional bank. “We believe that technology and innovation are disruptive and will reshape banking as we have seen in India so far. This effort is to ensure that we lead the ‘digitised banking’ revolution and have an innovation hub in our upcoming facility,” he added.
The first phase of the facility is expected to be operational this fiscal. Depending on the infrastructure flexibility available, the bank is also evaluating how to incorporate elements of the innovative workplace into its existing headquarters in Mumbai.
The bank is encouraging its young employees to work more like entrepreneurs rather than traditional bankers for which, it says, these spaces can be critical. “We are seeing an evolution of the new age workforce,” Kurane said.
About 40% of the common area in the Chennai facility will be dedicated to an ‘innovation hub’, which will host an ‘innovation lab’ showcasing the digital banking innovations. There will also be space for group activities, meetings, ideation and prototyping. The hub will also provide space for breakout areas, labs for idea development as well as project management workshops.
Another 40% of the office space will have a ‘self development hub’, which will be dedicated to games, fitness and health. It will also have a training space for guest lectures, a digital library with reading and video content and a personality grooming facility.
“Companies are now realising that office infrastructure plays an important role in both helping people work in silos as well as in groups,” said Prasenjit Bhattacharya, CEO of Great Place to Work Institute.
“Those so called ‘chance encounters’ with colleagues are being planned with the help of infrastructure. This hasn’t happened much in the banking sector but Kotak Mahindra, for instance, has depicted its company values in the form of imagery on the walls. But this is new in India.”
Credits ET Realty