In Patna, poor response to online realty registration despite incentive

Patna: There has been very poor response to the state government’s initiative to encourage people for online registration of property with 1% discount up to Rs 2,000 on stamp duty. Only 17 individual and 46 society deeds have been registered so far since the facility was opened by chief minister Nitish Kumar on February 19 this year. The figure stands nowhere compared to around 4,000 offline registration of deeds through conventional method in the state every day.

“On an average, 3,500 to 4,000 deeds are registered across the state every day,” said assistant inspector general (registration) Mukta Verma on Thursday. “When we compare this to online registrations, the number is definitely not encouraging,” she said.

The government’s motive behind the move was to help people save time and the hefty amount they have to pay to the deed writers to get their properties registered. Till June 30, only 17 properties and 46 societies have been registered online across the state. Sixteen out of the 17 properties and 24 out of the 46 societies were in Patna alone. These online registrations have been made through the registration offices connected to the centralized server at the Patna headquarters. Department sources said altogether 123 registry offices are functional in the state out of which 65 are yet to be made online.

“The main reason behind such a poor response to the online deed registration is that people having property in their names are not tech savvy. It is seen that elderly people or those not conversant with the technological advancement still prefer the conventional process,” said an official of the registration department.

He also said the response is not encouraging despite 1% discount up to Rs 2,000 given on the 6% stamp for making online payment through the web portal. “Earlier, we had only two payment gateway – HDFC and Yes Bank – but now State Bank of India would also be added within a week for the online payment process so that more people could use the facility,” the officer said.
He also said one person called the helpline at the registration department from Dubai a few days back to get his parents’ property sale deed registered online, but people in the state are yet to avail the facility.
The online process is a huge bonus for the people as one could book appointment slot with the registrar and within 30 minutes the work would get done as they don’t have to wait in queue for anything. The government has also provided facility that people could take appointment during a particular time to meet the registrar before registration to clear any doubt.
 “We do need to create awareness among people for online registry in which they only have to fill information in a model deed,” said Verma. She also said the initiative has been advertised but emphasis should be laid on informing the people at the ground level.

Credits Times of India

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